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by The Stoddard Firm - November 23rd, 2020
Several MARTA bus drivers reported to Atlanta’s Channel 2 Action News last September that they have been feeling unsafe at work, following repeated assaults from passengers. Upon investigation, Channel 2 was able to identify upwards of 20 such violent or threatening altercations over the previous three months, although drivers believe even that figure to be unrealistically low.
Incidents ranged from punching and shoving, to spitting (in times of high contagion risk), to sexual exhibitionism. One man, armed with a hammer, even succeeded in hijacking a bus for a short time. He drove off with the bus, leaving the driver and some passengers behind, before later being apprehended.
Drivers say the problem of passenger violence intensified after MARTA eliminated bus fares as part of their COVID-19 response. The move was intended to reduce transmission risks at the high-touch payment terminals. It’s not clear why the lack of a fare would lead to violence — MARTA was operating below its usual capacity throughout its fare-free period, so it doesn’t seem to have been a simple matter of volume. The shift might reflect larger social tensions accompanying the pandemic.
MARTA did not require passengers to wear masks until July, eliminating another possible reason for April’s reported increase in driver assaults. In fact, the stated reason for exposing drivers and commuters alike to the infection risk of unmasked passengers was that attempting to enforce mask regulations might put drivers at even greater risk of violence.
However, MARTA’s remarks to the press about finally instituting a mask policy in July did not include specific plans for protecting drivers. Given that violence toward drivers was already apparently spiking, without them yet taking on the role of regulating mask-wearing, that’s a serious omission.
After the Channel 2 investigation, MARTA did release a statement expressing concern for their drivers’ well-being, and promising to deploy the MARTA police on all busses following its 10 busiest routes, during the week in September when fares were to be reinstituted.
That was of course a sensible week to provide extra protection; payment disputes could easily become instigating factors in violent altercations. However, there was no reason to expect that the need for protection would disappear at the end of that first week of fare collection, not when drivers were already feeling unsafe when the fare was free.
Before the fare suspension, before the danger of COVID-19, before masks were even a topic of discussion, MARTA’s security record was already problematic. From 2014-2018, there were an average of 84 aggravated assaults, 50 robberies, and one rape every year on MARTA vehicles and property. That’s according to the MARTA police’s own arguably understated statistics. If COVID-19 were to vanish tomorrow, it would be safe to assume that MARTA drivers would still need better protection than they are receiving.
Although the drivers who spoke with Channel 2 noted they were less interested in taking legal action than in simply receiving clearer communication from MARTA management, The Stoddard Firm is available to provide a free consultation to any driver, or passenger, who has been hurt as a result of inadequate MARTA security.
A dedicated, ethical advocate who spent years defending major corporations in serious injury and wrongful death cases before switching sides to fight for families who have lost someone. Known for high-profile wrongful death trials featured on Courtroom View Network, he is also a sought-after legal educator, teaching at seminars for top bar associations. Trusted by clients and media alike, he works tirelessly to pursue accountability and deliver results for families facing catastrophic loss.
Member of the Atlanta Bar Association, the Georgia Bar Association, and the Georgia Trial Lawyers Association
Licensed in Georgia since: 2008
Education: University of Georgia School of Law
Personal injury compensation enables an injured individual to regain the same quality of life they had before the incident. This may entail funds for modifying a home for wheelchair accessibility or offering vocational training for those unable to return to their previous job. It is crucial for compensation to cover lost earnings and cover both past and anticipated medical costs.
We conduct interviews with colleagues, consult with attending healthcare professionals, and engage specialists to ensure we secure comprehensive compensation that aids our clients in re-establishing their life trajectories.
When deciding to hire an Atlanta personal injury lawyer, you need to consider:
1. Who’s at Fault
If you’re in an accident and it’s unclear who’s responsible, seeking advice from an attorney is wise. Insurance companies may attempt to attribute damages to you in such scenarios. An attorney can shield you from counterclaims and cross-claims, safeguarding your rights.
2. The Severity of Injuries Sustained
When facing a lifetime of pain, suffering, and mounting bills, taking chances is not an option. A personal injury attorney is entrusted with averting lifelong financial strain.
3. If You’re Facing Insurance Company Denial or Delay
The intricate laws and procedures surrounding personal injury claims are areas where insurance companies capitalize on individuals’ lack of expertise. A lawyer can provide invaluable assistance in this regard.
It’s possible but not necessarily probable and will likely depend on whether you want your case to go to trial. The majority of cases end in a settlement. Going to trial typically occurs when there are intricate, contentious matters regarding the accident’s cause or the severity of your injuries. Occasionally, defendants may simply be unyielding and unwilling to settle or you may just want more than the insurer believes is reasonable.
It shouldn’t be a shock if your attorney diligently pursues a settlement while also readying your witnesses for trial. A proficient lawyer must be equipped for any scenario. Demonstrating to the opposing party that we’re gearing up for a trial indicates that we’re resolute and not inclined to back down.
Determining all potential parties who could be held liable for a personal injury involves a thorough investigation of various factors. If someone else neglected to exercise reasonable care, they can be held accountable for the resulting injuries, as outlined in Title 51 of Georgia Code of Laws or as outlined in Georgia’s common law.
The individual directly involved in the accident may not be the sole party at fault. For instance, in the case of a drunk driving accident, while the driver may bear responsibility, the person who knowingly provided additional alcohol to an obviously intoxicated individual could also be deemed liable. In other circumstances, an at fault party’s employer is responsible for its employees actions.
Following a personal injury accident, there are critical steps you should take. First and foremost, seek prompt medical attention. Visit the emergency room or call for an ambulance at the accident site. Any delay in receiving medical care could impact your health and the outcome of your personal injury case.
Refrain from discussing your case with the insurance company representing the at-fault party. They may deny your settlement or offer a significantly lower amount than you deserve.
Additionally, it’s crucial for both you and your personal injury attorney to gather as much evidence and documentation as possible. This is vital in establishing that your injuries resulted from someone else’s negligence. Make an effort to collect records and documents related to your case, including medical records, police reports, photographs, witness contact information, and similar items. Once you’ve received medical attention, contact The Stoddard Firm.
Do not say anything! If an insurance company contacts you, refrain from providing any information until you have consulted with your attorney. Insurance companies typically contact accident victims in an attempt to elicit a statement about the incident, which they may use to devalue the settlement.
While you may eventually need to converse with them, seeking guidance from a seasoned legal team is crucial. They will provide clear instructions on what you should and should not disclose to protect the value of your case.
This page has been written, edited, and reviewed by a team of legal writers following our comprehensive editorial guidelines. This page was revised and approved by Attorney Matthew B. Stoddard, who has more than 16 years of legal experience as a personal injury attorney.
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