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If you’re on this page, you’ve probably been through a terrible experience at a Knights Inn, and you may be wondering about the company’s legal obligations to you.
Hotel/motel liability is a complex topic, but it typically comes down to this:
If the answer to all three might be “yes,” then you may have a case.
Below, we’ll go into some of the most common reasons you might need to sue Knights Inn. If you would prefer to speak directly with a lawyer about your particular case, feel free to reach out by phone or chat at any time.
Complaints about unsafe conditions are a precious commodity for large companies. Every time an employee or customer points out a safety hazard before it causes a serious accident, the company has a valuable chance to avoid that accident completely. Unfortunately, many companies don’t see it that way, and ignore useful complaints for as long as possible.
In May of 2023, reporters interviewed residents at a Knights Inn in Indianapolis, about a water outage in the building that had lasted nearly two weeks. The residents took the opportunity to talk about other pending issues they’d had with the inn as well, which they said had gone unaddressed. Most dangerous among them was an alleged absence of smoke detectors.
Smoke detectors are a cheap, effective, and legally mandatory safety measure for motels. They make it possible for most guests to evacuate in time to survive a fire, even if it starts in the middle of the night.
No motel company ever has an excuse to disregard the danger of fire, certainly not Knights Inn. There have been at least six reported fires on Knights Inn properties within the last three years alone, one of them here in Georgia, one in Texas, one in New Jersey, one in South Carolina, and no fewer than three in Pennsylvania, two of them within a single location.
Thankfully, none of those fires resulted in fatalities, but that seems to be due primarily to quick responses by emergency services. There’s absolutely no reason why Knights Inn shouldn’t be doing whatever it can to maximize fire safety on its own.
This is not the only alleged instance of Knights Inn ignoring serious health and safety problems. In May of 2016, a Knights Inn in Ontario tried to evict a man who had publicly complained about the conditions he and his neighbors were living in. In addition to sanitation issues, he reported that one of the motel’s stairs had broken under him, causing him to fall and gash his leg open.
The man, who had been living in the motel for three years, ultimately succeeded in having himself declared a tenant instead of a guest, in order to hold Knights Inn to the legal standards of a residential landlord and stop the eviction. He could probably have gone further, and pursued compensation for his injuries.
Tenants and guests have different rights when it comes to being removed from a property, but both have a right to safe, hazard-free conditions while there. If you’ve been injured or lost a loved one to an accident on Knights Inn property, there’s a good chance you have a case.
Most businesses like to claim that they’re not responsible for the crimes individuals commit on their property. Legally, this is only true if there’s no reasonable way the business could have predicted the crime, or protected people on the property against it. With this in mind, there are two main reasons why a Knights Inn might be liable for a violent crime in its rooms, walkways, lobby, or parking lot.
This principle might apply to the fatal shooting of Keshia Geter in Augusta last year, for example. Her death at the Knights Inn on Boy Scout Road was the 24th homicide or suspected homicide in the Central Savannah River Area, over the course of just three months. That Knights Inn location had every reason to invest in thorough security to protect guests like Geter. If it failed to do so, that would qualify as negligence.
For example, in 2018, a man allegedly kidnapped his girlfriend and took her to a Knights Inn in South Hackensack, New Jersey. He then apparently shot the woman and himself when police tried to force the door of the room he had rented. The man’s brother reported that the woman had called him from inside the room to ask for help, and that the alleged shooter had threatened to kill her in the past.
The Prosecutor’s Office would later decline to comment on whether the police had communicated at all with the motel’s management, particularly about how to open the door. If the staff saw any sign that this woman was not there voluntarily, and did not initiate or cooperate with rescue efforts, Knights Inn could share liability for her death.
If you’ve been injured or lost a loved one due to violence at a Knights Inn, a lawyer can help you determine whether Knights Inn itself could have done more to keep you safe.
Often, when a hotel or motel is especially prone to violent crime, it’s not just because it happens to be in a high crime area. Rather, it’s because the hotel’s way of doing business is the cause of the high crime area.
Most big hotel chains have had at least a few of their locations become crime hotspots at some point in time, with or without the realizing it. Knights Inn, however, has regularly become so enmeshed with serious alleged criminal activity that local and even federal government entities have had to step in.
Not every Knights Inn accused of harboring drug and sex trafficking ends up shutting down. Some simply end up changing hands, or promising improvements.
To make matters worse, these noted “problem” locations don’t even cover all of the allegations of sex trafficking at Knights Inns. Just a few months ago, a woman came forward to report that she had been trafficked out of a Knights Inn in Elyria, Ohio.
Here in Georgia, another woman reported being trafficked out of the Austell location on Blair Ridge Road for five months in 2019. Her alleged pimp was arrested for sex trafficking, rape, and false imprisonment.
If you’ve been sexually exploited at a Knights Inn, your experience is not a random fluke, and you do have the right to hold the company accountable.
The first step is to get out of danger. If you’re a victim of ongoing criminal activity at a Knights Inn, your best bet is to look for an opportunity to call 911, or to physically escape the premises and then call to report what happened from a safer location.
If you’re still at the inn but not in danger of further harm (if you’re at the bottom of the stairs after falling, for instance), it’s a good idea to take pictures and preserve any other evidence you can before leaving.
You may also want to notify the staff briefly of what happened, but avoid getting drawn into a detailed discussion, where your words could be used against you.
As soon as you are safe, with your immediate medical needs met, speak with a lawyer in your area who has experience with your specific type of claim.
The Stoddard Firm has experts in premises liability, personal injury, wrongful death, human trafficking and sexual assault, and the innkeeper laws that outline the duties of the hospitality industry. We’re committed to holding companies like Knights Inn accountable, and helping victims get the compensation they need to heal from their experiences.
Our team handles a wide range of serious premises liability cases involving unsafe hotels, motels, apartment complexes, retail stores, transportation hubs, and other dangerous properties. We represent injured victims in claims involving negligent hotel and motel conditions, apartment fires, landlord liability, unsafe sidewalks, defective railings, escalator and elevator accidents, shower burns, carbon monoxide poisoning, and other hazardous property conditions that can lead to catastrophic harm.
We also handle cases involving major properties and businesses, including hotels, grocery stores, big-box retailers, airports, and public transit systems (MARTA). No matter how complex the case or how powerful the property owner or company may be, we are prepared to investigate thoroughly, hold negligent parties accountable, and pursue the full compensation our clients deserve. Our firm represents premises liability victims in Atlanta, Roswell, and Sandy Springs.
To get started, reach out at 678-RESULTS or through our online chat function for a free consultation on your case.
A dedicated, ethical advocate who spent years defending major corporations in serious injury and wrongful death cases before switching sides to fight for families who have lost someone. Known for high-profile wrongful death trials featured on Courtroom View Network, he is also a sought-after legal educator, teaching at seminars for top bar associations. Trusted by clients and media alike, he works tirelessly to pursue accountability and deliver results for families facing catastrophic loss.
Member of the Atlanta Bar Association, the Georgia Bar Association, and the Georgia Trial Lawyers Association
Licensed in Georgia since: 2008
Education: University of Georgia School of Law
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This page has been written, edited, and reviewed by a team of legal writers following our comprehensive editorial guidelines. This page was revised and approved by Attorney Matthew B. Stoddard, who has more than 16 years of legal experience as a personal injury attorney.
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